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faq

  • Do you ship internationally?
    At this time, we do not ship internationally.
  • Do you charge sales tax?
    We are required by law to charge sales tax on all orders shipped to Washington.
  • When will my order be shipped?
    While we guarantee shipment within 7-9 business days, most orders ship within 3-4 business days. The VS Team is working as fast as they can to get our items shipped to upcyclers across the country. Thanks in advance for your patience while we prepare your order.
  • Can I change my order?
    Once an order has been placed, we cannot add or subtract items. If you want additional items not included in your original order, please place a new order. We are unable to combine separately placed orders. Please email us before your order has been shipped (approx. 3-4 business days) if you would like to cancel your order.
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